Amazon has introduced Nova Act, an advanced AI model engineered for smarter agents that can execute tasks within web browsers.
While large language models popularised the concept of “agents” as tools that answer queries or retrieve information via methods such as Retrieval-Augmented Generation (RAG), Amazon envisions something more robust. The company defines agents not just as responders but as entities capable of performing tangible, multi-step tasks in diverse digital and physical environments.
“Our dream is for agents to perform wide-ranging, complex, multi-step tasks like organising a wedding or handling complex IT tasks to increase business productivity,” said Amazon.
Current market offerings often fall short, with many agents requiring continuous human supervision and their functionality dependent on comprehensive API integration—something not feasible for all tasks. Nova Act is Amazon’s answer to these limitations.
Alongside the model, Amazon is releasing a research preview of the Amazon Nova Act SDK. Using the SDK, developers can create agents capable of automating web tasks like submitting out-of-office notifications, scheduling calendar holds, or enabling automatic email replies.
The SDK aims to break down complex workflows into dependable “atomic commands” such as searching, checking out, or interacting with specific interface elements like dropdowns or popups. Detailed instructions can be added to refine these commands, allowing developers to, for instance, instruct an agent to bypass an insurance upsell during checkout.
To further enhance accuracy, the SDK supports browser manipulation via Playwright, API calls, Python integrations, and parallel threading to overcome web page load delays.
Nova Act: Exceptional performance on benchmarks
Unlike other generative models that showcase middling accuracy on complex tasks, Nova Act prioritises reliability. Amazon highlights its model’s impressive scores of over 90% on internal evaluations for specific capabilities that typically challenge competitors.
Nova Act achieved a near-perfect 0.939 on the ScreenSpot Web Text benchmark, which measures natural language instructions for text-based interactions, such as adjusting font sizes. Competing models such as Claude 3.7 Sonnet (0.900) and OpenAI’s CUA (0.883) trail behind by significant margins.
Similarly, Nova Act scored 0.879 in the ScreenSpot Web Icon benchmark, which tests interactions with visual elements like rating stars or icons. While the GroundUI Web test, designed to assess an AI’s proficiency in navigating various user interface elements, showed Nova Act slightly trailing competitors, Amazon sees this as an area ripe for improvement as the model evolves.
Amazon stresses its focus on delivering practical reliability. Once an agent built using Nova Act functions as expected, developers can deploy it headlessly, integrate it as an API, or even schedule it to run tasks asynchronously. In one demonstrated use case, an agent automatically orders a salad for delivery every Tuesday evening without requiring ongoing user intervention.
Amazon sets out its vision for scalable and smart AI agents
One of Nova Act’s standout features is its ability to transfer its user interface understanding to new environments with minimal additional training. Amazon shared an instance where Nova Act performed admirably in browser-based games, even though its training had not included video game experiences. This adaptability positions Nova Act as a versatile agent for diverse applications.
This capability is already being leveraged in Amazon’s own ecosystem. Within Alexa+, Nova Act enables self-directed web navigation to complete tasks for users, even when API access is not comprehensive enough. This represents a step towards smarter AI assistants that can function independently, harnessing their skills in more dynamic ways.
Amazon is clear that Nova Act represents the first stage in a broader mission to craft intelligent, reliable AI agents capable of handling increasingly complex, multi-step tasks.
Expanding beyond simple instructions, Amazon’s focus is on training agents through reinforcement learning across varied, real-world scenarios rather than overly simplistic demonstrations. This foundational model serves as a checkpoint in a long-term training curriculum for Nova models, indicating the company’s ambition to reshape the AI agent landscape.
“The most valuable use cases for agents have yet to be built,” Amazon noted. “The best developers and designers will discover them. This research preview of our Nova Act SDK enables us to iterate alongside these builders through rapid prototyping and iterative feedback.”
Nova Act is a step towards making AI agents truly useful for complex, digital tasks. From rethinking benchmarks to emphasising reliability, its design philosophy is centred around empowering developers to move beyond what’s possible with current-generation tools.
See also: Anthropic provides insights into the ‘AI biology’ of Claude
Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is co-located with other leading events including Intelligent Automation Conference, BlockX, Digital Transformation Week, and Cyber Security & Cloud Expo.
Explore other upcoming enterprise technology events and webinars powered by TechForge here.
